Refund Policy

We want you to love your Open Up purchase. If you're not completely satisfied, we offer returns within 30 days of delivery.

Eligibility

• Items must be unused, in original condition and packaging.
• Proof of purchase is required.

Process

Email support@openupofficial.com with your order number to receive return instructions. Once we receive and inspect your return, your refund is processed to the original payment method within 5–10 business days.

Defective items

If your device arrives defective, contact us right away for a free replacement or refund.