FAQ
Shipping
We offer free standard shipping across the US. Orders are processed in 1–3 business days and typically arrive within 7–15 business days.
Returns
We accept returns within 30 days of delivery on unused items in original packaging. Email support@openupofficial.com to start a return.
Warranty
All devices come with a standard warranty against manufacturing defects. Contact us if anything isn't working as expected.
Payments
We accept all major credit and debit cards and other secure options shown at checkout. All transactions are encrypted.
Order Tracking
Once your order ships, you'll receive a tracking number by email. You can also use our Track Your Order page.